On Line Work Orders

How does the MultiSite Online Work Order Request work?

• You place shortcuts to the online work order form in your existing website.
• Your tenants can now enter an online work order request from work, home or any other location where they have internet access.
• The shortcut will direct your customers to a web form to enter their work order request.
• The web form will validate the requestor to minimize prank work order requests.
• Validated requests immediately update the MultiSite database with a new Work Order and emailed to the property manager.

Step One: Decide where to put your shortcut.

There are two type of shortcuts that you can provide for your tenants to reach the online work order request form:

Directly from your Home Page or other generic webpage.

• Users will need to select the Property and their Unit.
• Click Here to see a sample page

From a specific property location.

• Users will only need to select their Unit. The shortcut will contain their property ID.
• Click Here to see a sample page.

Step Two: Insert the hyperlink into your website.

Step Three: Let your tenants know about the new service.