| Status Code | Status/Error Description | Clarification/Corrective Actions for Errors |
|---|---|---|
| 200 | Success | No corrective action is necessary |
| 300 | Missing Files | System did not find an uploaded file. Please upload the file again |
| 400 | Authentication of iMAX User ID and Password Failed | To verify the iMAX ID (TRACMXXXXX) and password, please contact the Multifamily Help Desk at 1-800-767-7588. |
| 401 | Authentication of WASS User ID and Password Failed | For assistance with WASS IDs (for example, M55551) issues, please contact the REAC TAC at 1-888-245-4860. |
| 403 | (Forbidden). The WASS ID is not in the imaxuser LDAP group. | If you are WASS user, verify that your WASS ID (for example, M55551) has the iMAX role assigned. If you are a WASS Coordinator, make sure the iMAX action and iMAX roles are assigned. If not, have the role and/or action assigned. You will be added to the group within 24–48 hours. |
| 405 | LDAP Communication Error–System unavailable | System is currently unavailable. Please retry later. |
| 500 | Internal System Error–System unavailable | System is currently unavailable. Please retry later. |
| 600 | No Message Found in outbox | System found no messages in the sent to others outbox. No corrective action is necessary. |
| 601 | No Message Found in inbox | System found no messages in the received from others inbox. No corrective action is necessary. |
| 602 | No Results Found | System found no response files from TRACS for the specified period. No corrective action is necessary. |
| 603 | No Requests Found | System found no request files from the TRACS for processing. No corrective action is necessary. |
| 604 | No Broadcast Message | System found no Broadcast Messages. No corrective action is necessary. |
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MultiSite Systems, property management software (888) 409-5393
website: www.multisitesystems.com Wish to receive HUD tips in the future email hudtips@multisitesystems.com
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